Name: Napoli's Pizzeria
Price range: $$

Napoli's Pizzeria Information

Tucked into a modest spot along Sylvester Street, Napoli's Pizzeria feels like the kind of neighborhood pizza place you hope to stumble upon when you’re craving something comforting and unpretentious. The location itself is easy to find, with a laid-back, small-town vibe that fits right into Richlands, making it a convenient stop whether you’re grabbing a quick lunch or settling in for a casual dinner.

Walking in, the atmosphere leans toward classic American-Italian diner style-nothing overly fancy, but clean, welcoming, and filled with the familiar aroma of fresh dough and melted cheese. It’s the kind of place where the focus is clearly on the food rather than décor, and that’s not a bad thing. The service matches that tone too, friendly without being overbearing. Staff seem to know many customers by name, which says a lot about its local following.

The menu offers exactly what you’d expect from a solid pizzeria, but with enough variety to keep things interesting. Their pizzas are the highlight, with a crust that strikes a nice balance between crispy and chewy. Toppings are generous without overwhelming the base, and the sauce has a slightly tangy edge that gives each bite a bit of personality. On one visit, a simple pepperoni pizza stood out thanks to its even bake and well-distributed toppings, while a specialty pie with multiple meats showed that the kitchen can handle more complex combinations without turning things greasy or heavy.

Beyond pizza, there’s a range of Italian-American staples worth exploring. Pasta dishes like baked ziti or spaghetti come out hot and hearty, portioned generously enough to satisfy even bigger appetites. Subs and sandwiches also make an appearance on the menu, offering a good alternative if you’re not in the mood for pizza. Reviews from locals often mention consistency, which is something that can’t be overstated in a casual dining spot like this.

What really makes the experience here stand out is how it fits into the community. It’s not trying to be trendy or upscale; instead, it delivers reliable comfort food with a personal touch. While it may not compete with high-end Italian restaurants in terms of complexity or presentation, it doesn’t need to. It succeeds by doing the basics well-fresh ingredients, solid execution, and a welcoming environment that keeps people coming back.

Business Info

What People's Say About Place

I ate here for the first time today. A number of friends and family had told me about this place and the good food. So, I decided to try this place for the first time. And I have to say, overall I was very satisfied. The pizza is big old New York style slices! They fill you up! And the fries are very good too. Drinks are fountain style, so you get your own. And the staff was extremely friendly and answered all our questions. Overall, I'm very satisfied and would definitely eat here again or recommend to a other friends and family.

I have dined at this restaurant, but mostly order for delivery. Too many times to count through the years. This is a great local small business, the food, service, staff, manager, and delivery personnel, are always polite and professional! Always accommodating with any allergens, and the food is of great taste, quality, and plentiful portions! Most all on the menu is in house made. Which is invaluable! Still prices are competitive with other less than up to par establishments and/or restaurant chains! Of all the times I have ordered, very few and far between, if there is a mistake made, as we humans do from time to time, they will make it right! Correct it, and send on delivery asap!! Great business. With said; Here is to all the “New Yorkers” who come down here to Richlands NC, and put your 2 cents in a review about how the pizza here is not up to par with NY pizza, and further annotate that your “from New York” “GO HOME!!” NO ONE CARES!!!! I am a local, and have lived in this area most of my life! I have also dined in restaurants up to the far north, and New York City, only to be sadly disappointed, and broke!! Not only was the pizza not good, it was absurdly overly priced!! As you scroll through the reviews, You will see some negative reviews that are not only stupid and invalid, most appear to not even be true! “They messed up my order,” didn’t do anything!” , “they forgot my bag of chips!” “ I want a fountain drink for delivery! “ “I waited for 35 minutes, they told 30 minutes!!”pathetic Karens! AGAIN, if your not from here, GO HOME!” If you are, and you lack integrity, and you’re a whiner just like new Yorkers, stay home! This restaurant is not a chain. You’re not gonna call HQ’s/Corporate and get a free meal!! Clearly what these whiners are trying to do! They find any issue possible, and complain so that they can receive a discount, or a free meal! PATHETIC!! Again this is an excellent place to enjoy authentic scratch pizza, wings, a more!! Support your local business, restaurants, and establishments!! Most of them, like Napolis, even contribute to the local communities! Particular the school district!!!

First time at this eatery. While we waited for our Excellent fresh, hand tossed pizza, we saw non-stop subs being made and enjoyed by many customers. We will be back to try these soon. The restaurant was clean with a simple, classic, everyday feel...serving good food!

I've eaten here several times. I usually get pizza, which is good BUT this last time I got a calzone. It was the best thing I've eaten here and delicious. One of the best I've ever had, actually. The employees were very nice and efficient. Highly recommend.

Coming from a New Yorker, this pizza is AMAZING!! Super thin and crispy! Without a doubt the best pizza in Onslow County and possibly even NC state. It’s definitely best when you dine in (since sometimes it cools down a little with pickup/delivery but still VERY good! Their subs are delicious as well. Have not tried the pastas yet. I’m here for the pizza and subs.

Online ordering seems to be having issues but I came in to order to go and was greeted by very friendly staff. I let them know Online ordering wasn't working. So, call if you can't get it to work and let them know. Hopefully it gets fixed soon. Love to Support our local businesses!

The owner has been in this pizza game a long time and it shows. It shows in the quality of the product and it shows in the friendliness of the employees. Covid took a lot of businesses out, but when you have a great product and people like you you can flourish. This pizza is still as delicious as the first week they were open. The love of their pizza, you can tell it every time you eat one.

We’ve ordered several times from here & if they get it wrong they make it right! Hands down the best in the area! & a must try! Love you guys Would’ve had more pics if we didn’t eat so fast.

Napoli's Pizzeria